Initiated March 19, 2026 • Assigned to Sarah Chen • 12 days active
Initial Contact
Mar 19 • 1 day
Complete
Needs Assessment
Mar 21 • 2 days
Complete
Proposal
Mar 25 • 4 days
Complete
Contract Review
Mar 28 • 3 days
In Progress
Kickoff
Pending
MSA_MeridianHoldings_v2.pdf
2.4 MB • Uploaded Mar 28
NeedsAssessment_Notes.docx
890 KB • Uploaded Mar 21
Proposal_BudgetBreakdown.xlsx
145 KB • Uploaded Mar 25
Proposal_MeridianHoldings_Final.pdf
3.1 MB • Uploaded Mar 25
Contract sent to Meridian Holdings legal team for review
Sarah Chen — Mar 28, 2026 at 2:15 PM
Master Services Agreement v2 drafted
Sarah Chen — Mar 28, 2026 at 10:00 AM
Stage advanced: Proposal → Contract Review
System — Mar 25, 2026 at 10:30 AM
Proposal approved by David Chen (Meridian Holdings)
Marcus Rivera — Mar 25, 2026 at 10:30 AM
Proposal submitted for client review
Sarah Chen — Mar 23, 2026 at 4:45 PM
Needs assessment completed with client
Sarah Chen — Mar 21, 2026 at 11:00 AM
Workflow initiated — Client Onboarding
System — Mar 19, 2026 at 9:00 AM
Reference
WF-2024-001
Type
Client Onboarding
Client
Meridian Holdings
Assigned To
Sarah Chen
Priority
Medium
Created
Mar 19, 2026
SLA Deadline
Apr 2, 2026
Days Active
12
Sarah Chen
Lead • Director of Operations
Marcus Rivera
Support • Senior Consultant
2d 4h
Deadline: April 2, 2026
75% of SLA time used